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  1. Increase automated outcome functionality

    I have an "outreach" flight plan that consists of a number of emails spread out over two weeks. The aim of this flight plan, is to make contact with a customer. Once I receive a response, currently the plan is paused and I have to manually change each customer onto a different "in conversation" flight plan.

    Much like the feature of, if no response do "x" - it would be a great advantage in regards to automation, if it was possible to add an "If response received" rule.

    4 votes
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      0 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
    • we could get historical data past 30 days

      I would love the ability to pull historical flight data beyond 30 days, preferably for a full year

      3 votes
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        0 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
      • Cirrus would be supported with delegated Gmail inboxes

        We use delegated mailboxes at our company - ie, several people are able to go in and reply to emails in one gmail box - and we'd love to be able to log those emails with Cirrus into Salesforce.

        2 votes
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          0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
        • CI Analytics provided a specific field on the Activity indicating whether an email was inbound or outbound.

          Inbound/outbound arrows on the activity name could then be an optional preference for organizations that have CI Analytics installed into their ORG.

          6 votes
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            0 comments  ·  Email Tracking  ·  Flag idea as inappropriate…  ·  Admin →
          • a user can cancel a campaign at any point during the campaign creation process.

            As it stands now, email campaigns can only be canceled when they have been 100% created. Recently, some users have experienced an issue where the email campaign doesn't get fully created and is stuck on a certain %. Being able to 'cancel all' at any point would benefit this situation, so they can cancel the campaign and start from square one.

            Otherwise, the only workaround is to delete the drafts that were made and then delete the label associated with the campaign name. If the campaign does finally complete at some point in the future, the drafts will randomly appear…

            1 vote
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              0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
            • Integrate Cirrus with Infusionsoft software

              Integrate Cirrus with Infusionsoft CRM software

              1 vote
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                0 comments  ·  Contact Sync  ·  Flag idea as inappropriate…  ·  Admin →
              • Ability to Hide all Gmail dashboards, add ons etc...

                Ability to Hide all Gmail dashboards, add ons etc... this is very valuable screen space. as a user you should be able to minimize and hide as much as possible.

                1 vote
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                  0 comments  ·  Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
                • Integrate with Ring Central

                  Integrate the Panel with Ring Central so that a Soft Phone call can be made with a click on the number (similar to what can happen in SalesForce) - Allow this call to be tracked as an Outgoing Call as an activity task.

                  1 vote
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                    0 comments  ·  Task Management  ·  Flag idea as inappropriate…  ·  Admin →
                  • api

                    It would be great to be able to use API which would part of CirrusInsight that we could use in our coding to setup our integration is SF

                    1 vote
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                      0 comments  ·  Email Sync  ·  Flag idea as inappropriate…  ·  Admin →
                    • Move the Activation Button

                      When you go to activate an inactive user, the Activation Button is at the bottom of the window. When working on a small screen laptop with multiple windows open, you may not see this button. How about moving it to the area where the inactive accounts are listed so it's immediately present when an account is selected?

                      1 vote
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                        0 comments  ·  Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
                      • Keep Taskbar open in O365 versions (don't make me reopen it each time to log emails)

                        As I remember in prev versions it didnt make us 'open taskbar' each time we log an email to salesforce. Time consuming and slow the way it is now. Thank you.

                        1 vote
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                          0 comments  ·  Email Sync  ·  Flag idea as inappropriate…  ·  Admin →
                        • tasks are sortable by priority and by due date

                          If I am going to manage Tasks ONLY in CI, then I need my Tasks list to be sortable by, first, Priority and, second, Due Date. Or maybe there is a better way, but just having a list without due dates showing is lame, and the reminder feature is problematic.

                          1 vote
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                            0 comments  ·  Task Management  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add in a second calendar to sync.

                            The ability to add/sync a second calendar would help me tremendously. We have a 'Demonstrations' calendar that is shared by my team, being able to add that calendar as well as my personal calendar would make sure that a customer can't double book me.

                            1 vote
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                              0 comments  ·  Calendar Sync  ·  Flag idea as inappropriate…  ·  Admin →
                            • Set Follow-ups that create both a Salesforce task AND an email reminder

                              Currently you can only choose one or the other way to be reminded.

                              1 vote
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                                0 comments  ·  Follow-Up Reminders  ·  Flag idea as inappropriate…  ·  Admin →
                              • admins did need a salesforce account

                                It would be great if to be an admin within the Cirrus dashboard, you did not need a Salesforce account. This is particularly useful to allow the help desk to access without require an expensive license.

                                1 vote
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                                  0 comments  ·  Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
                                • 2 votes
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                                    0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
                                  • book meeting could have a setting to require a phone number to book a meeting.

                                    Add a field that can be made optional or required where the user can enter a phone number to be contacted at, rather than giving out our phone number.

                                    2 votes
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                                      0 comments  ·  Book Meeting  ·  Flag idea as inappropriate…  ·  Admin →
                                    • task

                                      Ability to manually enter SFDC follow-up task "Subject".

                                      Instead of the standard "Follow up with {contact name}" for all follow-up SFDC tasks when sending a mail, allow the ability to customize the "Subject" to whatever you want, just as you have the option to do when logging and email to SFDC. e.g. "Prospecting 2nd Touch - Send InMail".

                                      1 vote
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                                        0 comments  ·  Task Management  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Assistant.to should automatically generate calendar event without requiring additional steps

                                        When I send a calendar invite via Assistant.to and the recipient selects a time, it should automatically be put on their calendar rather than the user having to then accept the meeting time manually again via their Google Calendar. This extra step can cause confusion and missed meetings.

                                        1 vote
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                                          0 comments  ·  Scheduling Pages  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
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                                            0 comments  ·  Outlook Integration  ·  Flag idea as inappropriate…  ·  Admin →
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