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It would be great if ...

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  1. Search results could be driven by defined fields

    We log our emails to a custom Projects object. Currently, when we do a search, we search by our identifiers and get 20+ results but unfortunately, it shows all pending, in progress and completed projects. More than needed and since we are limited to 10 results, its cumbersome. Would love the flexibility to define what fields our search results are driven by.

    29 votes
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    • Ability to have more than 10 search results

      Would love the ability to allow for more than 10 results in the Custom "Add to Salesforce" pop up window. We associate logged calls and emails to a custom Projects object and there may be 15-20+ active projects with the same identifier so its becoming labor intensive to go into Salesforce, find the exact name of the project and perform the search. It's redundant and time-consuming. Need more flexibility in the search options.

      25 votes
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      • Ability to Disable Profile Pictures in Cirrus Insight v5

        Customer stated: A lot of their users are unhappy because the profile pictures in Cirrus Insight display a picture that they don't want their co-workers to see or it simply shows the wrong person.

        59 votes
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        • Get the blue bar off my gmail screen!

          The blue bar for Cirrus Insight takes up WAY TO MUCH SPACE in my email inbox. I want that space to see the email, not stare at the cirrus brand. Make it smaller!

          6 votes
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          • Ability to hide toolbars in version 5

            The toobars in version 5 take up too much vertical screen real estate on my laptop browser screen in gmail.

            22 votes
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            • Add to SF "Functionality" - Related Record Search

              In the Add to SF - Related Record Search - It would be excellent to be able to click on an option to search the record in either ascending or descending order. For Instance, if there are 10 cases open for a related search to be able to search and click to search newest case first or newest Opp, etc first. This is especially necessary in case view since our company has 20K cases to search and many clients have multiple records (cases) and it isn't pulling the newest first so we lose the ability to find it in related…

              54 votes
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              • Customize field mappings for Calendar Sync and CI for Google Calendar

                Manually map Google Calendar fields to sync to chosen Salesforce fields

                4 votes
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                  1 comment  ·  Admin →
                • Customize the URL for tracked links (Email Tracking)

                  Currently, tracked links point to a URL starting with "tracking.cirrusinsight.com." The desired functionality would be to customize the URL to something like "click.mycompany.com."

                  15 votes
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                  • Person accounts campaign

                    It would be great if you could merge person accounts via a list view/report with campaigns.

                    13 votes
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                    • The "Details" tab is the default tab.

                      Instead of the "Snapshot Tab" being the default tab, make the "Details" tab the default.

                      51 votes
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                        1 comment  ·  Admin →
                      • Ability to set default meeting length

                        I'd like the ability to set a default length of time when somebody visits my Public Calendar Link. Right now it only defaults to 30 mins but I'd like for my visitors to default to 1 hour instead of 30 mins.

                        https://monosnap.com/file/eK60NaeHW1pkemqXSa00glfIGSqsCo

                        34 votes
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                          started  ·  2 comments  ·  Book Meeting  ·  Admin →
                        • the Outlook Integration would have the same email parsing abilites as the Gmail tool.

                          We currently get web leads emailed to our team to enter into Salesforce, however the Outlook tool only pulls the senders email, and we cannot select the information from the web lead content despite it listing email, name, number, etc.

                          3 votes
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                          • Sync Internal Events to Salesforce

                            Cirrus used to sync these events. In a 2016 update, this feature was disabled. Now we have people getting double booked because "internal events" aren't showing up in Salesforce.

                            Please restore the original functionality that was working for all but 39 of your users and give an "option" for those that don't want to sync internal events.

                            39 votes
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                              started  ·  2 comments  ·  Calendar Sync  ·  Admin →
                            • Integration with Hubspot

                              Logging of inbound and outbound emails within the Hubspot CRM.

                              3 votes
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                              • Automatically remove a prospect from the Flight Plan drip campaign if they respond to an email that was sent in Flight Plan.

                                If I send an email from the Flight Plan feature, I want to be able to have a setting option that will automatically remove the prospect from the email campaign if they respond.

                                (i.e. If I have a drip campaign set up to ping them to ask for a response, I want it to automatically un-enroll them if they respond -- so they don't keep getting the "are you there/still interested?" type of emails).

                                3 votes
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                                • 1 vote
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                                  • 1 vote
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                                    • Cirrus Insight Integration with GoToMeeting

                                      We would like to see a Cirrus Insight integration with GoToMeeting because it is key to our organization.

                                      9 votes
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                                      • Option to Only Attach Most Recent Email with Add to Salesforce

                                        Instead of logging the entire email chain every time, include an option to only add the most recent email to Salesforce. This can reduce clutter with large email chains.

                                        5 votes
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                                          1 comment  ·  Admin →
                                        • You could see the campaign name in SF

                                          When sending a "campaign" to a list on contacts it would be ideal to be able to then sort data based on certain campaigns in Salesforce. The field "Campaign" does not pull over from Cirrus to SF.

                                          1 vote
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