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  1. There were an indicator when the Flight will begin in the future (not current)

    Hi, I made a Salesforce process that puts a customer on a flight in 21 days (StartDate=NOW()+21). This customer shows up in the Flights sub-tab in Flight Plans, but no indication of where they are in the flight. The overview still says there are zero people in the flight, I assume because this customer isn't in it yet, for 21 days. It would be helpful if there was some indication--maybe "Scheduled for [date]" under Steps?

    2 votes
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    • Opportunity Default in Side Panel (instead of Tasks)

      In the Cirrus Side Panel I would like to be able to set Opportunities as the org default instead of tasks. We don't use tasks heavily so opportunities would make more sense.

      2 votes
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      • Make a dropped Email into an open activity

        When dropping an email to Salesforce, if the drop down could include dropping the email as an OPEN activity instead of it always dropping to Activity HISTORY as a closed task. This would allow client emails and emails from coworkers to easily become tasks instead of just history.

        8 votes
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        • Per recipient email Tracking

          Email tracking to be per recipient while tracking

          9 votes
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          • 1 vote
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            • Adding multiple Email attachments with identical file names

              Currently Cirrus doesn't recognize and cannot add attachments with identical file names within the same email. Even if when saving one attachment and renaming it, the second cannot be added all the time. Can this be changed so that multiple files with identical file names can be added? When 'dropping' these files onto a network drive one will automatically be renamed with (1) at the end. A similar solution in from Cirrus would be fine.

              1 vote
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              • Include Sent Date and Time with Outlook email body

                The ActvityDate field in SFDC Task object is Date Only. We trigger email logging manually as Sender and Destination Contact are seldom same. For reporting, Threading msgs, etc, logging date and time of sent email would be a great feature addition. Please and Thank you!!!

                1 vote
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                • Email and Email Opt out fields are included within the snapshot.

                  In preparing for the GDPR in the EU it would help to be able to see if a customer or lead has opted out when emailing from Outlook or the mobile app from the snapshot view in the side panel.

                  2 votes
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                  • Allow to manually add a profile picture for a contact in the side panel.

                    It would be super helpful if we could add profile pictures to contacts, so different people within our organization can put a face to a contact. For example, if our new CEO corresponds with a donor, he would also then know what he/she looks like for the next time they meet.

                    1 vote
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                    • Save emails as Emails in Salesforce

                      You should be able to save emails to Salesforce as Emails instead of Tasks.

                      4 votes
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                        started  ·  0 comments  ·  Email Sync  ·  Admin →
                      • Get rid of the "Search button" since the search is meant to be automatic; making the button redundant

                        Also, ensure that right-clicking to Paste triggers a search. Currently it doesn't and the only way around it is to press Enter after clicking Paste. (CC0AIR0249)

                        1 vote
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                          0 comments  ·  Dashboard  ·  Admin →
                        • Reduce contact sync time

                          Would you PLEASE add a "Sync Now" feature - PLEASE...

                          It's easily the most frustrating aspect of using Cirrus Insight with SalesForce.

                          Every time I add a new contact I have to wait at least 15 - 20 minutes for the details to sync so I can send my NEW contact an email

                          13 votes
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                          • Today's Date was Highlighted when selecting a task due date

                            When scheduling a task through cirrus with gmail, there is no autoselected date. When I click on the calendar, I would like it to highlight today's date, then allow me to pick the date from there. It used to do this - then it changed to highlight the next days date, and now nothing is highlighted. I frequently want to schedule tasks 1 or 2 weeks out, and not having the date highlighted makes assigning the date less automatic.

                            1 vote
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                            • Set a default meeting length

                              Since the personal scheduling page isn't available to all users who use the Book Meeting functionality, it would be helpful to have a setting to set the default meeting length within Book Meeting itself.

                              Right now it appears to only default to 30-minute meetings.

                              Screenshot: https://cl.ly/0A2H3w3G2O0o

                              2 votes
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                              • 1 vote
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                                • Skip email step if no email, rather than error

                                  I have a flight plan assigned to leads by a workflow. First step is an email, second step is a call. If they didn't enter an email, Flight Plans gives an error that needs to be skipped manually. It should be able to simply skip to the call step (and v/v).

                                  1 vote
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                                  • Integrate into the New Gmail UI Apps Sidebar, Instead of Own Side Panel

                                    CI isn’t following the convention of all the other Gmail sidebar apps in the New Gmail UI (2018). CI uses its own interface for a side panel... not the sidebar panel with all the other app buttons and interfaces.

                                    You can prove/test this because CI and another regular sidebar app can both be open at the same time. No two regular sidebar apps can be open at the same time because opening a new one closes the second, as they occupy the same space in the UI.

                                    Additionally, this causes rendering issues with all other sidebar apps who are following…

                                    1 vote
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                                    • one click add attachments from email to sfdc

                                      Rather than needing to go to the ATS and then to "Custom" , there should be a button in the where I have highlighted, that would allow the user to add the attachments with one click. Alternatively, a checkbox in the quickadd for ATS would be preferable to what there is today.

                                      1 vote
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                                      • The Office 365 (web, not desktop) version should not have a broken (send and)ATS button when composing an email

                                        RE: OUTLOOK ON THE WEB (browser, not desktop)...

                                        Office 365 (OotW, aka OWA, client) has a button to "Add to Salesforce" during composition (not in v1.0.0.0, which is why we're still stuck using that old version), which doesn't work. It queues the email until another email is ATS'ed, thus queueing that 2nd until a 3rd is added, and so on. Plus, the prior pushed email gets timestamped for the queueing of the next instead of its original timestamp of when it was queued, resulting in unreliable timestamp data. If you don't add an email to SF in days, your added…

                                        4 votes
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                                        • The Task Assignment Email should be sent when creating delegated tasks through the Cirrus Insight Panel for Outlook

                                          When you create a task in Salesforce and change the Assigned To to another user, that user then receives a Task Assignment Email to notify them that a task has been delegated to them.

                                          Currently, if you create a task using the Cirrus Insight for Outlook Side Panel and change the Assigned To to another user, that user does not receive a Task Assignment Email.

                                          Seeing as Cirrus Insight creates this task in Salesforce, it is very weird to me that this standard functionality is not triggered when the task is created through Cirrus Insight.

                                          It would be very helpful…

                                          1 vote
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