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It would be great if ...

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  1. Cirrus Insight to support Gmail Groups - Collaborative Inbox

    We would like to use Cirrus Insight with Gmail Groups - Collaborative Inbox.

    https://support.google.com/a/answer/167430?hl=en

    25 votes
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    • Time zone view

      Ability to view contact's time zone easily in contact view and task view.

      0 votes
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        under review  ·  1 comment  ·  Contact Sync  ·  Admin →
      • Ignore me and my domain as related contact on calendar sync

        When someone invites me to a calendar event upon sync it shows me as the primary contact. It would be helpful if the sync ignored me (or my email domain) as the related contact and instead made the person inviting me the related contact. Kind of how the standard Salesforce Email-to-Salesforce has a "ignored domains" feature.

        3 votes
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        • I could place the widget on the left side of my screen

          Place the widget on the left side of my screen.

          3 votes
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          • Display Account name next to Contact when searching, so you can easily locate the correct record to relate to

            When adding email against a Contact record and you search for the Contact sometimes you get a very long list (Contact has multiple records against different companies or it is a popular name therefore lots of similar contact records exist) - rather than having to go down the list and hover of each Search Result to get extra detail i.e. Account Name. If the Account Name was visible as one of the columns initially then that would make attaching the email to the corrct record so much quicker.

            Thanks!

            1 vote
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            • Clicked link notifications

              It would be extremely helpful for sales teams to have the ability to see when a link is clicked or attachment viewed.

              1 vote
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              • 7 votes
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                • Google Calendar Sync Suggestion

                  One suggestion: If there were a way to have the custom object information show up on the Calendar without having to open the event and click on the Cirrus button, that would be terrific.

                  1 vote
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                    planned  ·  0 comments  ·  Calendar Sync  ·  Admin →
                  • Salesforce account/opp info on initial Calendar display

                    V pleased to see we can now link a Google Calendar event directly to an account or oppty in Salesforce but can we not get that account/oppty info on the calendar display itself rather than hidden behind a tab when editing the event?

                    0 votes
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                      planned  ·  0 comments  ·  Calendar Sync  ·  Admin →
                    • 24 votes
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                      • Email and Event

                        Before sending email, enable to log a task, call, or event as a followup action related to sent email.

                        0 votes
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                        • the email tracking is improved to match functionality of ToutApp, Signals and Yesware.

                          I find the interface for following up on who has read which email difficult to get an overview on.

                          I think you should copy and improve on what ToutApp, Signals and Yesware have done. With having simple interfaces where I can see who opened what when. The sidebar on the right is too small and doesn't lend itself to easily understand what is happening.

                          13 votes
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                          • 1 vote
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                            • Add account team to sync set criteria

                              Syncing via Account team. It would be great if you could include account team in the search criteria for syncing contact sets.

                              0 votes
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                              • Allow HTML in Cirrus fields

                                Rich text fields in Salesforce show as long, illegible paragraphs in CI, including their HTML tags. Text formatting would be great, but having even just <br> and <p> tags work in CI would make those fields usable when viewing in CI.

                                3 votes
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                                • Able to use the search tab for finding an account through the account number

                                  In our company we do have thousands of accounts that in some cases the accounts have same first name or last name. But all the accounts do have a different account number. While we are on the phone we our customer and they give us their account number, it would be nice to search for their account using the account number that was given.

                                  6 votes
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                                  • Email Tracking - but not yourself or co-workers

                                    Can you segregate the email tracking to NOT report false-positives from co-workers or even your own email when viewing from the regular email client? More information on the views such as by whom is welcome as well.

                                    0 votes
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                                    • You had a more comprehensive contact/lead/opp view

                                      It'd be great if the record window reflected:

                                      +lead,
                                      +contact,
                                      +cases
                                      +opp

                                      The "+" is an expand option and matching opps/contacts to an email communication, incoming or outgoing, could then be double clicked or selected for "record to". Current "record to multiple" does not meet the needs we have when history doesn't apply to all recipients and only some.

                                      1 vote
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                                      • Cirrus and SalesLoft Cadence could play nice together

                                        Both are great tools for Sales Development and live in your Gmail inbox. So it would ideal to have them both up and running at the same time.

                                        1 vote
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                                        • The Activities tab could show all events (similar to tasks)

                                          It would be nice to see all upcoming events in this tab. Similar to how tasks display.

                                          1 vote
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                                            under review  ·  1 comment  ·  Admin →
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