General

It would be great if ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can vote and comment on it.

If it doesn't exist, you can post your idea so others can vote on it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  1. Easily identify active and inactive Contact records

    It would be great if CI could mark or easily identify Active and Inactive records and default active records to the top of the search results. This way users can be sure they are logging emails to the correct Contact record.

    23 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      under review  ·  2 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
    • the email tracking is improved to match functionality of ToutApp, Signals and Yesware.

      I find the interface for following up on who has read which email difficult to get an overview on.

      I think you should copy and improve on what ToutApp, Signals and Yesware have done. With having simple interfaces where I can see who opened what when. The sidebar on the right is too small and doesn't lend itself to easily understand what is happening.

      12 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Email Tracking  ·  Flag idea as inappropriate…  ·  Admin →
      • New Contacts added to existing accounts, add account site

        It would be great when if you go to add a lead to an existing account with multiple sites (i.e. multiple offices across the US) if the account site showed up next to the account. Otherwise, it is a guessing game.

        9 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          under review  ·  0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
        • Email synced to 'Email' related list on Cases, or option to do so.

          For support organizations, most email communications are funneled into the 'Email' related list on the Case object. It would be great if we could have the option of attaching emails to that related list in Cirrus instead of the Activity object. Is that feasible?

          1 vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
          • Integration between Cirrus and Mailplane 3

            I know this was declined back in 2013 but I wanted to restart the topic. For those of us that use Google Apps, Mailplane has been a godsend. It cleans up gmails interface, allows me to keep my email and calendar separate from my browser, and adds functionality that is not present in currently in gmail. Adding Cirrus Insight into the mix would make both Mailplane and Cirrus that much more valuable to me. Unfortunately because both products are so good, but do not talk to each other, I am going to have to chose between the two.

            3 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
              • 1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Automatically detect and fill out the email address in the To: field

                  After searching for lead in the email template flow without adding the email address in compose yet, it should automatically detect and fill out the email address in the To: field since it's known which lead it is.

                  3 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
                  • Combined email tracking info Salesforce and Gmail

                    As it's possible for sales reps to send emails with both Salesforce and Gmail, it would be great if there's one place where all of the tracking info (sent, delivered, opened, clicked) showed for each lead, regardless if the email was sent from Salesforce or Gmail.

                    3 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Email Tracking  ·  Flag idea as inappropriate…  ·  Admin →
                    • Comprehensive lead information in the Google calendar event

                      It would be great if there's comprehensive lead information in the Google calendar event, so that you get a reminder and it has the link to the Salesforce lead as well as notes.

                      3 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Calendar Sync  ·  Flag idea as inappropriate…  ·  Admin →
                      • 3 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Able to use the search tab for finding an account through the account number

                          In our company we do have thousands of accounts that in some cases the accounts have same first name or last name. But all the accounts do have a different account number. While we are on the phone we our customer and they give us their account number, it would be nice to search for their account using the account number that was given.

                          3 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Sync allows to pull from Contact Roles on an Opportunity

                            I would like to filter my sync with criteria from Contact Roles for an Opportunity in Salesforce. I don't want to sync over all contacts on an account or with a certain title, just ones I am working with actively, as shown by their relationship to an Opportunity.

                            3 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              under review  ·  0 comments  ·  Contact Sync  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
                              • Correct Date format

                                Outside of America the date 11 Sep 14 would be expressed like this: 11/09/14.

                                Salesforce, and most other software allows for it with the date format setting, yet your software ignores the date format setting in SalesForce and displays dates in the American format - highly confusing for the rest of us, since we would see 09/11/14 and assume this was 9th November.

                                On behalf of your international customers it would be good if you could address this.

                                2 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Calendar Sync  ·  Flag idea as inappropriate…  ·  Admin →
                                • Allow HTML in Cirrus fields

                                  Rich text fields in Salesforce show as long, illegible paragraphs in CI, including their HTML tags. Text formatting would be great, but having even just <br> and <p> tags work in CI would make those fields usable when viewing in CI.

                                  2 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    under review  ·  1 comment  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Pre-fill in the Related Record Seclection from Previous Email Chain

                                    When a contact is pulled up in the sidebar and we click Add to Salesforce, the Contact & Account fields are pre-filled. Then, we choose a related record (Opportunity, Project, Case, etc) to associate with. This is all good.

                                    What I'd like is that any future emails in this email chain are then pre-filled with the same related record. Of course, there would need to be the ability to edit this selection, but 99% of the time I could add to Salesforce records in two clicks instead of the current 6 or so.

                                    Thoughts?

                                    1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
                                    • The Activities tab could show all events (similar to tasks)

                                      It would be nice to see all upcoming events in this tab. Similar to how tasks display.

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Allow URL links for graphics if within the Salesforce.com domain

                                        Currently URL links to gifs on our Salesforce pages :
                                        http://company.my.salesforce.com/img/func_icons/remove12.gif

                                        Show in Cirrus as:
                                        _IM1_/img/func_icons/remove12.gif_IM2_ _IM3__12_IM4_12_IM5_

                                        Explanation from Support was that linked URLs are not allowed as they could be used to create a 'Code Injection' security hole.

                                        This request is to allow the linked URL if the link is still within the Salesforce.com domain.

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Track email opens from inside Salesforce

                                          Track email opens from inside Salesforce

                                          0 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            1 comment  ·  Email Tracking  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 10 11
                                          • Don't see your idea?

                                          Feedback and Knowledge Base