General

It would be great if ...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Increase automated outcome functionality

    I have an "outreach" flight plan that consists of a number of emails spread out over two weeks. The aim of this flight plan, is to make contact with a customer. Once I receive a response, currently the plan is paused and I have to manually change each customer onto a different "in conversation" flight plan.

    Much like the feature of, if no response do "x" - it would be a great advantage in regards to automation, if it was possible to add an "If response received" rule.

    4 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
    • CI Analytics provided a specific field on the Activity indicating whether an email was inbound or outbound.

      Inbound/outbound arrows on the activity name could then be an optional preference for organizations that have CI Analytics installed into their ORG.

      6 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        0 comments  ·  Email Tracking  ·  Flag idea as inappropriate…  ·  Admin →
      • 2 votes
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
        • book meeting could have a setting to require a phone number to book a meeting.

          Add a field that can be made optional or required where the user can enter a phone number to be contacted at, rather than giving out our phone number.

          2 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            0 comments  ·  Book Meeting  ·  Flag idea as inappropriate…  ·  Admin →
          • you could get a downloadable csv file of the reported errors when trying to create a campaign from a CSV file.

            Having a way to get information on what emails couldn't be read would go a long way to getting the email campaign to work smoothly and towards quality data entry.

            2 votes
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
            • You could customize the email text of the "book meeting" function.

              Currently, I manually edit it each time to be a bit more chatty/less stilted, but I would love to create my own customized message and save it in the settings.

              3 votes
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                0 comments  ·  Book Meeting  ·  Flag idea as inappropriate…  ·  Admin →
              • Never block inbox/email functionality, even if there are Cirrus Insight errors.

                Cirrus Insight will present a message ("error preparing to send or send later") if Salesforce API limit is hit. This error prevents emails from being sent via Gmail.

                The solution would either be to allow the Gmail behavior regardless of Cirrus Insight errors, or to provide very specific error messaging that explains the API limit being hit and that Cirrus Insight features should be disabled until the API issue is resolved.

                2 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  0 comments  ·  Email Sync  ·  Flag idea as inappropriate…  ·  Admin →
                • we could get historical data past 30 days

                  I would love the ability to pull historical flight data beyond 30 days, preferably for a full year

                  1 vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    0 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
                  • You can add 1 person as a copy on all the emails in a campaign

                    I need to send a campaign and copy a co-worker on all the emails.

                    1 vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
                    • Associate Email with open task, and mark it complete.

                      If I set a task for myself to email my customer on Monday
                      morning. I'd like the email that I send to update that original task, and market it as complete. Right now I will create a new activity by sending the email, then need to go
                      close that task separately.

                      1 vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        1 comment  ·  Task Management  ·  Flag idea as inappropriate…  ·  Admin →
                      • Assistant.to Scheduling in European Date Format

                        Book Meeting and Assistant.to should display European date formats (DD/MM/YYYY) for recipients outside of the US. Language, location and time zone settings do not seem to remedy this. Perhaps a switch?

                        1 vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          0 comments  ·  Book Meeting  ·  Flag idea as inappropriate…  ·  Admin →
                        • Sync attachments on Events.

                          Sync attachments which are added to Events. Use Case: User creates an event in Google but uploads an attachment of meeting notes. This event syncs to Salesforce but the attachment dose not. Ideally, it would. Better yet, the sync would be bidirectional so that if an attachment was added to an event in Salesforce, it would sync to the Google Calendar.

                          1 vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            0 comments  ·  Calendar Sync  ·  Flag idea as inappropriate…  ·  Admin →
                          • View In Salesforce broken with Email Message Object Enabled

                            When you have "Email Message Object" Enabled in the Organization Settings, and you Add an email to Salesforce, the Green Pop-up that momentarily provides you a link to Salesforce does not link to the correct object. It links to a "Task" object and it should link to the "Email Message" object. The reason this is important is because if you have attachments in the email, when you click "View In Salesforce" it takes you to a task with no attachments. You have to navigate to the linked object and back to the "Email Message" object in the Activity History to…

                            1 vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
                            • you could easily add a contact to an opportunity

                              It is pretty frustrating that it is so hard to add a contact to an opportunity using Cirrus inside of Gmail??? You over one of 5 email addresses and the contact comes up. Awesome! then, you try to see if the person is added to an opportunity by clicking on "Related", they are not and so you think hang on, I know this person is involved in opportunity "x". You would think then it would be as easy as perhaps having 2 options. "Add to - New opportunity" and "Add to existing opportunity". However.... nope You have to go out…

                              1 vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
                              • Create opportunity product from opportunity related list without an existing product

                                When I go to an Opportunity on the side panel I should be able to create an Opportunity Product directly from the side panel even if there is not an existing product. This is currently possible via the red '+' button but is not possible directly through the object (again, if there is not an existing product).

                                1 vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
                                • A view "All Tasks" or "All Open Tasks" view in Gmail task sidebar

                                  I would like to see All Open Task not just limited to the Next 7 Days + Overdue

                                  1 vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    0 comments  ·  Task Management  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Busy meeting over multiple days only shows as busy for the first day in personalized scheduling page e.g., PTO

                                    Busy meeting over multiple days only shows as busy for the first day in personalized scheduling page e.g., PTO
                                    Would be great if it showed busy the entire duration of the multiple day event

                                    1 vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      0 comments  ·  Scheduling Pages  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Email Campaigns in Outlook/Office 365

                                      Our Sales Reps want to be able to send out mass email campaigns to 500 customers at a time to boost productivity, though this feature is available for Gmail we use Outlook and Office 365

                                      8 votes
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        planned  ·  3 comments  ·  Outlook Integration  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Follow up if no reply to email sent

                                        The follow up feature is good (I use return to my inbox) but it would be better if there was a setting to return to inbox if they don't reply to your email. If there is a reply then no follow up is necessary (unless you toggle it again).

                                        3 votes
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          0 comments  ·  Follow-Up Reminders  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Track Bounces like Opens and Clicks

                                          I'd like to be able to track bounces in SF. So if it isn't able to be delivered, it should be tracked in Cirrus.

                                          25 votes
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            under review  ·  4 comments  ·  Email Tracking  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 16 17
                                          • Don't see your idea?

                                          Feedback and Knowledge Base