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It would be great if ...

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  1. Search results could be driven by defined fields

    We log our emails to a custom Projects object. Currently, when we do a search, we search by our identifiers and get 20+ results but unfortunately, it shows all pending, in progress and completed projects. More than needed and since we are limited to 10 results, its cumbersome. Would love the flexibility to define what fields our search results are driven by.

    29 votes
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    • Ability to have more than 10 search results

      Would love the ability to allow for more than 10 results in the Custom "Add to Salesforce" pop up window. We associate logged calls and emails to a custom Projects object and there may be 15-20+ active projects with the same identifier so its becoming labor intensive to go into Salesforce, find the exact name of the project and perform the search. It's redundant and time-consuming. Need more flexibility in the search options.

      25 votes
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      • Ability to Disable Profile Pictures in Cirrus Insight v5

        Customer stated: A lot of their users are unhappy because the profile pictures in Cirrus Insight display a picture that they don't want their co-workers to see or it simply shows the wrong person.

        59 votes
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        • Get the blue bar off my gmail screen!

          The blue bar for Cirrus Insight takes up WAY TO MUCH SPACE in my email inbox. I want that space to see the email, not stare at the cirrus brand. Make it smaller!

          6 votes
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          • When storing an email, have it stored as an email object instead of a Task.

            Right now emails are stored in Salesforce as a Task, while it would be better to have them stored as an email object.

            4 votes
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            • Allow templates to store a PDF (that automatically emails with the template)

              We would like to create an email template within Cirrus that automatically attaches a PDF to that email every time you use it. We can create a template WITH an attached PDF in Salesforce, and then used that template with Cirrus, but the PDF doesn't load (but ideally would). At this time, only a link is possible - but ideally we could attach and store PDF's.

              4 votes
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              • Ability to hide toolbars in version 5

                The toobars in version 5 take up too much vertical screen real estate on my laptop browser screen in gmail.

                22 votes
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                • Add to SF "Functionality" - Related Record Search

                  In the Add to SF - Related Record Search - It would be excellent to be able to click on an option to search the record in either ascending or descending order. For Instance, if there are 10 cases open for a related search to be able to search and click to search newest case first or newest Opp, etc first. This is especially necessary in case view since our company has 20K cases to search and many clients have multiple records (cases) and it isn't pulling the newest first so we lose the ability to find it in related…

                  54 votes
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                  • Integration with Hubspot

                    Logging of inbound and outbound emails within the Hubspot CRM.

                    3 votes
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                    • Customize field mappings for Calendar Sync and CI for Google Calendar

                      Manually map Google Calendar fields to sync to chosen Salesforce fields

                      4 votes
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                        1 comment  ·  Admin →
                      • Customize the URL for tracked links (Email Tracking)

                        Currently, tracked links point to a URL starting with "tracking.cirrusinsight.com." The desired functionality would be to customize the URL to something like "click.mycompany.com."

                        16 votes
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                        • the meeting length could be changed to anything

                          it seems silly that I can't set the meeting length to 45 minutes

                          3 votes
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                            planned  ·  0 comments  ·  Book Meeting  ·  Admin →
                          • Allow admins to enable/manage sync processes for users (Outlook)

                            Although the Organization-wide Sync Service is already available for Gmail, support for this feature should be added to Outlook.

                            1 vote
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                            • attachments on your Salesforce Template would pull through when using Cirrus (in Gmail).

                              I created a template in Salesforce with an attachment and found that when pulling through Cirrus, my attachment doesn't attach. This is motivating me to send my emails through Salesforce instead, rather than Cirrus.

                              3 votes
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                              • Ability to set default meeting length

                                I'd like the ability to set a default length of time when somebody visits my Public Calendar Link. Right now it only defaults to 30 mins but I'd like for my visitors to default to 1 hour instead of 30 mins.

                                https://monosnap.com/file/eK60NaeHW1pkemqXSa00glfIGSqsCo

                                37 votes
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                                  started  ·  2 comments  ·  Book Meeting  ·  Admin →
                                • Person accounts campaign

                                  It would be great if you could merge person accounts via a list view/report with campaigns.

                                  13 votes
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                                  • The "Details" tab is the default tab.

                                    Instead of the "Snapshot Tab" being the default tab, make the "Details" tab the default.

                                    51 votes
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                                      1 comment  ·  Admin →
                                    • I could mute individual emails that I don't want to continue receiving notifications from.

                                      I have one sent email in particular that has now been opened 256 times and I received a notification for each opening on my phone. I've been forced to stop ALL notifications because of this one email. If we could turn off tracking notifications for individual emails, that would be great.

                                      1 vote
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                                      • the Outlook Integration would have the same email parsing abilites as the Gmail tool.

                                        We currently get web leads emailed to our team to enter into Salesforce, however the Outlook tool only pulls the senders email, and we cannot select the information from the web lead content despite it listing email, name, number, etc.

                                        3 votes
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                                        • Sync Internal Events to Salesforce

                                          Cirrus used to sync these events. In a 2016 update, this feature was disabled. Now we have people getting double booked because "internal events" aren't showing up in Salesforce.

                                          Please restore the original functionality that was working for all but 39 of your users and give an "option" for those that don't want to sync internal events.

                                          39 votes
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                                            started  ·  2 comments  ·  Calendar Sync  ·  Admin →
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