It would be great if ...

View In Salesforce broken with Email Message Object Enabled

When you have "Email Message Object" Enabled in the Organization Settings, and you Add an email to Salesforce, the Green Pop-up that momentarily provides you a link to Salesforce does not link to the correct object. It links to a "Task" object and it should link to the "Email Message" object. The reason this is important is because if you have attachments in the email, when you click "View In Salesforce" it takes you to a task with no attachments. You have to navigate to the linked object and back to the "Email Message" object in the Activity History to see the attachments. Please correct this ASAP as it is very helpful to confirm the attachments are correctly logged into Salesforce using the "View in Salesforce" pop up menu.

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    Wade Whiteside shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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