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  1. delete draft after stopping flight

    After starting a flight for multiple users, sometimes the flight will be stopped if the user chimes in via phone or email, however, the draft will remain in the drafts folder.

    After the flight has been stopped by choosing an outcome, we would like it to automatically delete the associated draft as well.

    2 votes
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      0 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
    • Flight Plans open reply rate per person, not per email.

      Would be great to have an option for a "Follow-ID" or similar, having Open/Reply Rate per person... not per email. For example, 10 (unique) responses from 200 emails sent to 100 people should be 10% instead of currently a 5% reply rate.

      2 votes
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        under review  ·  0 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
      • change scheduled flight between automatic and manual sending in Salesforce process

        We schedule flights from Salesforce to automatically send a follow-up email 21 days after initial contact. We can cancel that flight from Salesforce, but cannot change it from sending automatically to sending manually. That would be preferable.

        1 vote
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          0 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
        • There were an indicator when the Flight will begin in the future (not current)

          Hi, I made a Salesforce process that puts a customer on a flight in 21 days (StartDate=NOW()+21). This customer shows up in the Flights sub-tab in Flight Plans, but no indication of where they are in the flight. The overview still says there are zero people in the flight, I assume because this customer isn't in it yet, for 21 days. It would be helpful if there was some indication--maybe "Scheduled for [date]" under Steps?

          2 votes
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            2 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
          • Provide a visual editor with drag and drop functionality when building drip campaigns in Flight Plans

            Just something I noticed when browsing other drip campaign and funnel builder tools and thought it would be a familiar UI improvement users would appreciate.

            1 vote
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              0 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                0 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
              • Change outcomes after chosen

                You should be able to change the selected outcome after it has already been saved. In our case, a Flight was stopped because of an error and an outcome had to be chosen. The outcome that was chosen has a "positive" designation, and it is now skewing the reporting of outcomes.

                1 vote
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                  under review  ·  0 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
                • We can customize flights quickly before sending to clients. As an example, I currently use a service called Klenty. When adding prospects to

                  We can customize flights quickly before sending to clients. As an example, I currently use a service called Klenty. When adding prospects to a flight, I can see all three steps and edit quickly before sending. It's a big time saver and helps personalize each email. I encourage your team to check out this service and this feature for their competitive advantage. I would love to see this added to Cirrus. I'm happy to hop on a call with someone to show them what I mean as well. My cell is 714 404 9470. I'm with Fyber. My company just…

                  1 vote
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                    0 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      0 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
                    • Easily Export Flight Plans to a document like MS Word or MS Excel

                      It would be great if we could export Flight Plans that have been created to either MS Word or MS Excel format for: (1) Backup purposes (2) Easy to review in an "offline" mode.

                      1 vote
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                        0 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
                      • we could edit templates

                        When we save a template, currently we can't go back and change the name or description of the given template. Causes a bit of a headache when trying to organize my outreach. Seems like an easy ask, to make everything edit-able?

                        2 votes
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                          0 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
                        • Be able to remove entire account from Flight Plan

                          We add 10-20 contacts per account to a Prospecting Flight Plan. When we get to Negotiating stage, I would like an ability (easy button - lol) to easily remove ALL contacts associated with an account from a Flight Plan. So we are not sending prospecting messages to an account we are fully engaged with. Does that make sense?

                          2 votes
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                            2 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
                          • We could make editing and creating new templates easier.

                            Just like when you open a Word Document and then make changes, you get the chance to "Save As New". The idea being, I spend a lot of time and effort to create a four-step email flight for a certain buying persona. I simply "Clone" the flight and go into every template, change a few words around and then click "Save as New".

                            Right now you have to clone the flight, then go into each email step and change to a new template that you had to have already built, or manually copy and past over the copy from the…

                            1 vote
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                              0 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
                            • Reassign Active Flight Plans To Other Users

                              We recently needed to term a rep. The problem is that she has 50+ contacts in active flight plans. I guess we'll need to have someone monitor & manage the prior reps inbox until those complete. It would be much better if we could send an email to those in active flight plans announcing the change and reassign active flight plans to a new rep.

                              3 votes
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                                planned  ·  2 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
                              • Cirrus Insight Analytics included Flight Plans

                                I love the CI Analytics and feeding into Salesforce to run Reports or view Dashboards. However, it would be great to also have Analytics feed performance data from flight plans into Salesforce as well.

                                2 votes
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                                  planned  ·  2 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
                                • Cirrus Flight Plan - ACTION ITEMS tab - list contacts at same company sequentially

                                  When viewing list of users from a flight under ACTION ITEMS button, Cirrus should list all users from a company one after the other, so its easy to select them accordingly and see how many there are.

                                  Right now even if users are from one company, those users are spread throughout the ACTION ITEMS list and you need to scroll around to find them.

                                  1 vote
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                                    0 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Have as Day of Week Send option in Flight Plans

                                    We want the ability to specify an email step in a flight plan to be sent on a specific day - not just hours/days after previous step. For example, Have email send the following Monday (selected by checking box for a particular day of the week).

                                    2 votes
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                                      0 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
                                    • The Action Items from a Flight Plan would create tasks either in Salesforce or as reminder emails in my inbox. I find it cumbersome to have

                                      I think it be great if the Action Items from a flight would generate a task in Salesforce or appear as reminder emails in my inbox. I find it cumbersome to have to constantly pull up the Action Items list to see what needs to be accomplished.

                                      1 vote
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                                        0 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
                                      • An in flight indicator existed

                                        Right now we have a yellow dot, blue dot to indicate that someone is a lead or contact in SFDC. We do not have anything in the inbox that indicates this person is currently in a flight. Something simple will suffice. I small plane next to their name. I set of wings...something simple. Just to get a good overview by looking at your inbox as to who's responding to a flight email vs a pardot email vs a hand written email. You get the idea.

                                        2 votes
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                                          0 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Have Yes/No embedded in Email Step

                                          Allow an embedded "Yes/No" option within an Email step. Based on radial button response (Yes or No), a specific text for email is used. For example, in Review and Send, I would like an option that says, "Connected on LinkedIn?" Yes or No. After I check to see if we are connected, I select either Yes or No response and based on the response, CI serves up one email vs. another.

                                          1 vote
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                                            1 comment  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi Robert. Thanks for your feedback. This is not likely on our near-term roadmap, but I want to see what others in the community say.

                                            I understand the differences you’re looking for, but with the current product, you can have a customer Flight Plan and a Prospect flight plan (or likely multiple of each).

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