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  1. Find Contacts/Leads using email domain

    Searching for all contacts/leads from a specific domain would be nice.

    For example, (this happened to me today) someone emails a generic sales@ address at my company and I want to see if other leads/contacts from that company already exist.

    Searching just the domain name in CI found nothing. Searching in Salesforce finds leads/contacts.

    When I search CI and find nothing, I usually search Salesforce directly next and oftentimes find stuff.

    Perhaps the idea should be titled "Align CI search criteria with the Salesforce global search", but I'll be happy with domain search capabilities

    2 votes
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      under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Connector to Google Spreadsheet

      Another great addition to the roadmap would be functionality to pull data
      into Google spreadsheets, manipulate it, and send it back to SFDC. There are several options for Excel (not Mac). A Google alternative making it 100% cloud would be awesome. Is that on your list?

      9 votes
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • Add individual Google Calendar item attachments to Salesforce account or opportunity

        When adding an individual Google Calendar item to Salesforce (see other suggestion)http://cirruspath.uservoice.com/forums/121921-general/suggestions/3652345-add-individual-google-calendar-item-to-salesforce- let the user choose to add the attachment to an account or opportunity associated with one of the email addresses (attendees) in the calendar event.

        1 vote
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          0 comments  ·  Calendar Sync  ·  Flag idea as inappropriate…  ·  Admin →

          Under Review.
          But, Google doesn’t give us a way to get to those attachments (like we can with Gmail) so it’s unlikely to be something we can do until that’s provided.

        • Facebook messages

          It would be great if the App could be extended to log messages from Facebook.
          It is very frequent to contact people via Facebook in the absence of a valid email address. To be able to log messages from Facebook to SF via CirrrusInsight would be a real plus!

          4 votes
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            under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Show more Cases to select from to relate the email to.

            Right now Cirrus suggests a few cases related to your contact that you can select to relate your email to or else you have to search for the case you want. It would be nice if the list showed at least all of the open case related to that contact so we would not have to look up the case number in salesforce first to search for the case we want to attach the email to.

            4 votes
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              3 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Log a link to the original Email in the Salesforce history.

              Log a link to the original Email in the Salesforce history. For retrieval in Gmail (via SF) if you have clicked archived in GEmail.

              16 votes
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                under review  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Integrate with SalesForce Knowledge

                A tool that also integrated Salesforce Knowledge i.e. attach a Knowledge article from gmail and see from Salesforce AND gmail what Knowledge had been sent to that client already and keep track of the popularity of Knowledge too.

                28 votes
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                  under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • To ease populating the fields for a new contact:

                  select the field and then double click the required text (i.e. mobile)

                  2 votes
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                    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • The app also showed other contacts from the company of the contact which you are currently viewing.

                    It's helpful to show a list of related contacts, or other contacts at the same organization as the person which you are currently viewing in gmail, so you can see recent correspondence with other people at that company.

                    8 votes
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                      under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • Identify Salesforce Objects referenced in the email when Email2Salesforce is used

                      A lot of email already have the Salesforce tracking code embeded in them for BCC'ing your personal Email2Salesforce address or for email coming in and out of the support desk.
                      e.g. ref: a0B2000000OWkJR (for email2Salesforce)
                      or ref:00D21SmI.5002LL88u:ref for cases.

                      It would be fantastic if you could read the body of the message for this tracking code and provide a link to the Salesforce record.

                      This would save me an hour a day without having to switch to Salesforce, search for the record and open.

                      8 votes
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                        under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Integration to EasyMail for Gmail

                        Seeing that Google Chrome does not support Shortcut to an application anymore, I have tried the Windows 10 application "EasyMail for Gmail". Unfortunately, Cirrus is not integrated to this application.

                        0 votes
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                          0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
                        • Admin and non-admin versions of the setup program should be able (with permissions) to uninstall the other version

                          The admin and non-admin versions should be able to uninstall the other (if have the permission) and cleanly uninstall the other. We have multiple cases where people with the admin version since get an indication to install a new version which gives then a complete new install of the personal. Besides that issue then I believe they have two installs. Support said people get pop-ups for GUI changes so how do a person know what to click on when?

                          0 votes
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                            0 comments  ·  Outlook Integration  ·  Flag idea as inappropriate…  ·  Admin →
                          • Supply add to Salesforce functionality for Outlook appointments without Exchange web service involvement

                            Have an option such as Salesforce for Outlook to have Outlook vs. Exchange controlled calendar synching. My corproation does not allow Exchange web services so we need to investigate other products that can do this.

                            0 votes
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                              0 comments  ·  Calendar Sync  ·  Flag idea as inappropriate…  ·  Admin →
                            • “Important and unread”

                              Gmail has a default “Important and Unread” folder. It would be great if the Cirrus mobile inbox “Important and Unread” folder mirrored the gmail folder.

                              0 votes
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                                0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
                              • You could filter/group emails within a particular flight sent-opens-replies-clicks ...

                                sorting and grouping emails via the action taken within the flight plan

                                0 votes
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                                  0 comments  ·  Flight Plans  ·  Flag idea as inappropriate…  ·  Admin →
                                • Please bring back "Return only if sender has not responded"

                                  Inbox can get jammed with emails that I have responded to, can we have a feature where it only returns ones with no response? I know this feature existed in the past, not sure what happened thanks!

                                  0 votes
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                                    started  ·  0 comments  ·  Follow-Up Reminders  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Save the date on the Send Later

                                    It used to do this, so hopefully it is not too hard to bring it back. When I set a date and time to "Send Later," please use that and assume that the next one I send out should go at that same date and time.

                                    I don't want my clients knowing that I am working after hours. I want all of my emails to send at the moment the office opens because of course, their issue was the first thing I looked at ;-) Thanks.

                                    0 votes
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                                      0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
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