Cirrus Insight for Outlook

How can we improve Cirrus Insight?

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  1. Add NEW CASE to the top of the open window vs the bottom.

    When trying to open a new case I have to go through the list of existing/old cases to get to the "New Case" option at the bottom. It would save time to have this function at the top.

    5 votes
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      0 comments  ·  Email Campaigns  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow admins to enable/manage sync processes for users (Outlook)

      Although the Organization-wide Sync Service is already available for Gmail, support for this feature should be added to Outlook.

      2 votes
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        planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • Add a Cirrus Insight tab inside Outlook Calendar

        Currently, the "Cirrus Insight for Google Calendar" feature puts a tab inside Google Calendar so you can manually add events to Salesforce and relate them to other records. This same feature would be useful in Outlook Calendar!

        4 votes
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          planned  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Allow users to manually add Outlook appointments as Salesforce activities

          Salesforce for Outlook allows the user within Outlook Calendar to click on an icon within their side panel to add the Outlook appointment as a Salesforce activity. They can be added to contacts as activities and I believe to accounts. Your product needs this functionality.

          3 votes
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            started  ·  0 comments  ·  Calendar Integration  ·  Flag idea as inappropriate…  ·  Admin →
          • Add Email Campaigns functionality to Office 365

            Email Campaigns from Outlook allows you to send up to 500 unique emails at a time from Outlook. With deep Salesforce integration, you can send out templated, personalized messages to a list of contacts from your inbox.

            9 votes
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              1 comment  ·  Email Campaigns  ·  Flag idea as inappropriate…  ·  Admin →
            • Allow for adding attachments in Cirrus Insight for Outlook.

              When adding emails to Salesforce using Cirrus Insight for Outlook, we would love to have the ability to add their attachments as well, just as the Gmail integration allows.

              7 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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